17/214134 Quality Management System Administrator

Package Description

Full details on application.

Relocation assistance provided (if applicable).

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

Main Responsibilities

The tasks of this position will typically include:

• Support in execution of routine tasks in the Quality Management Unit, such as administration of Internal Quality Audits, recording of minutes of meetings;
• Support in implementing changes related to EUMETSAT Management System upgrade to ISO 9001:2015 and to further streamlining of the EMS;
• Administrative support in QM Unit tasks, such as proof-reading and finalising of documentation.

Successful Candidate

The following mandatory skills are requested:

• Degree or vocational training in quality management;
• Knowledge and experience (at least 3 years) in Management System Documentation and ISO 9000 series of standards, including knowledge of ISO 9001:2015 standard;
• Professional work experience (at least 3 years) in a position related to quality management, in large and complex organisations where business processes analysis and modelling were implemented;
• Very good communication skills (oral and written);
• Very good IT skills – proficient knowledge of use of MS Office, HTML, experience in the use of tools for electronic documentation;
• Qualification as internal quality auditor will be considered as an advantage.

In addition, the candidate should have demonstrated behavioural skills in:

• Team work;
• Planning, Organising & Monitoring of activities;
• Action and Achievement Orientation;
• Service and Customer Focus.

Fluency in English is mandatory, together with good communication skills.

Please note the closing date for applications is on 27/04/2017

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

About The Company

Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 60,000 employees worldwide.

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you