INCUMBENT - RT-C/EOP-PM/00097 Documentalist

Package Description

Full details on application.

Relocation assistance provided (if applicable).

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

Main Responsibilities

For our activities in ESTEC, we are currently looking for a Documentalist.

The holder of the above-mentioned position  shall support the Earth Observation Directorate. He/she will be delegated to work on specific Project(s), and as such he/she will liaise on a daily basis with the various members of his/her Project and work with the Product Assurance Manager and Project Manager, including the following tasks:

• Data collection, extraction from different Corporate applications (e.g. PRISMA) and from various internal sources and data consistency checking and coherence analysis.
• Assist in the preparation of project audits if and when required.
• Supporting users for retrieving documents from local DMS, DMS’s from external partners and/or industry, out of paper archives, other sources like ESTEC library, scanned documents on CD-ROM or via Internet, etc.
• Related support to project reviews.
• Provision of paper copies of electronic documents on request, creation of electronic versions of documents, in addition to management of original files.
• Tasks related to documentation management, distribution/registration of project documentation.
• Supporting the implementation and maintenance of adequate configuration control methods and procedures, consistent with applicable standards/requirements.
• Providing status data and maintaining a well-structured configuration record system; supporting Configuration Control Boards established for the processing of changes and waivers/deviations.
• The successful candidate is expected to be or become familiar with the Agency’s internal IT tools needed for the conduct of his/her tasks.

Successful Candidate

The successful candidate will bring a University degree (Bachelor) from a recognised Institution of secondary studies or equivalent qualification in Business Administration (or Communications as relevant), and minimum 2 years of experience in the tasks similar to the ones described above.

Additionally, applicants should have:

• Experience in MS Office packages with experience of high level Project Administration.
• Knowledge of ESA administrative and documentation management processes/tools is a definite advantage.
• Experience with ESA and Earth Observation projects is an advantage.
• Excellent planning and organisation skills and attention to detail.
• Good communication skills.
• Ability to work both autonomously and as part of a team within the boundaries of assigned tasks and a stringent schedule.
• Initiative and motivation to perform to high standards in a demanding environment.
• Ability to establish and maintain effective working relationships with the outside world.
• Fluent in the English language (spoken and written). Knowledge of other European languages is an asset.

-------------

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

About The Company

Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.