Engineering Support to Operations

The job has expired.

Job Reference: I018/SO/1468
Number of Positions: 1
Contract Type: Permanent
Contract Details: Permanent Contract
Salary: Salary information available upon application.
Working Hours: 40
Closing Date: 26/05/2018
Job Category: IT Professionals
Region / Division: Information Technology IT
Business Unit: Support Office IT
Location: Serco Support Office, Frascati

Package Description

Full details on application.


Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 


Serco improves services by managing people, processes, technology and assets more effectively. Acting on a consultative basis, Serco designs innovative solutions, integrates systems and, most of all, delivers to the public.                                                                              

To reinforce our team in Frascati, Italy we are currently looking for a Engineering Support to Operations.


Main Responsibilities

Support the Operational ESA Centres to carry out their daily activity
Operational support to TTO impact analysis and relevant implementation
Blocking/Critical anomaly work around solution identification
Components Transfer To Operations support (TTO editing and management)
Software installation
Software AIV activity and operational verification
Data handling for final users availability

The Ideal Candidate

Techincal skills:
Good knowledge of DMS (KT, Alfresco, SEED DMS)
Good knowledge of PHP, PERL and Python programming
Good knowledge of Java Suite: Java SE, Java EE, JSF, Spring, Primefaces
Good knowledge of C++ Suite: C++, Boost C++ libraries
Good knowledge of Linux (Red Hat, Suse, Ubuntu) and scriptinig
Good knowledge of ESA PDGS and MMFI components
Good knowledge of Databases: MySQL; ORACLE; PostgreSQL; RDBMS; SQL

Personal Skill:
• Fluent in English Language (both written and spoken)
• Good communications skills
• Capacity of working in team
• Capacity of achieving schedule and milestones
• Capacity of working under pressure
• Linux Virtual Machine configuration (Debian, Red Hat)

• 4-5 years of experience in programming and scripting
• 2-3 years of experience in ESA infrastructures 
• 2-3 years of experience in usage of DMS

ITIL V3 Certification
English Certification (≥ B1)


If requirements are met, preference will be given to candidates within "Categoria Protetta (Law 68/99)" or registered in “lista di mobilità”.


Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

About The Company

Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.