Site Manager

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you.

Main Responsibilities

Job description/role

You manage and hold the final responsibility for various facility services, namely: catering, cleaning, hard services (technical Plants), landscaping. You have the final responsibility for a team of thirty people who provide all these services on a large Belgian Defense site.

You will have a management team at your disposition: a Chief Technical Engineer, an Accomodation manager and a project manager. The catering and cleaning is controlled by a team manager.

Your responsibilities:

• you are responsible for the commercial relationships with the customer, the suppliers and subcontractors.
• You manage the contracts entrusted to you and report on the follow-up of the agreed standards and appointments.
• You ensure good internal and external communication both within the own department and with the internal customer, subcontractors and suppliers
• You are responsible for the follow-up of all facility problems on the site
• You propose action plans to achieve the qualitative, operational and financial expectations
• You are responsible for motivating, coaching and guiding your employees and adjust them if necessary
• You communicate in a fluent and comprehensible way with the employees;
• You organize and structure the operation in such a way that it functions optimally
• You report and monitor the daily management (drafting of invoices, accounting and key figures data, dashboards, follow-up of the commissions) and use therefore all available computer tools;

Successful Candidate

PROFILE

• You have a master or bachelor degree and a technical basic knowledge is a plus
• You have a decent experience within facility Management in a responsible and management position
• You speak French
• You have analytic compentencies, you have a good sense of organization and efficiency
• You are result-oriented and you have the capacity to monitor and implement the application of the strategies and policies;
• You are enterprising and you can work in an autonomous way;
• You master easy MS Office;
• Your stimulating attitude has a positive effect on the motivation of your employees;
• Your commercial attitude and your way of communicating are part of your strong points;
• You are a team player;
• Given the specific environment, you have a great deal of attention for rules and safety, both in terms of site installations and the employees and customers involved.

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

About The Company

Serco is one of the world’s largest providers of public services, employing over 50,000 people in over 20 countries.

We work closely with the European Government Institutions & Space Agencies providing crucial Services with over 300 staff members.

The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to people’s lives and to your community and country.

As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you

A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

Take pride in what you do.