Solaris & Linux System Engineer

Package Description

Full details on application.

Relocation assistance provided (if applicable).

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

Main Responsibilities

For our activities in EUMETSAT, we are currently looking for a Solaris & Linux System Engineer.

The role will be offered as fixed-term contract until 31.03.2019. 

The position aims to support existing EUMETSAT Operational systems, and possibly operation preparation and hand-over of future programmes.

As a member of the Computer Systems Management team, the successful candidate will provide support to Ground Segment Commissioning and Routine Operations. The duties range from the support to the operation of the UNIX-based ground segment facilities, to the analysis, design, development, testing and maintenance of distributed hardware and system software platforms. This includes the setting-up and implementation of maintenance policies and procedures, the support to the procurement of hardware and software, and the co-ordination with external providers of maintenance services.

The successful candidate will perform the following tasks:

• installation and configuration of operating system and other software, tuning of operating systems parameters to optimize performance;
• analysis, planning and performance of H/W and S/W upgrades or reconfigurations, taking care of compatibility issues between subsystems;
• monitoring of the system performance, investigation into H/W and system S/W problems and performance of the relevant corrective actions;
• ensuring that in case of H/W or system S/W failures the operational configuration can be restored, including the definition, maintenance, performance of backup procedures;
• liaison with the external providers of H/W and system S/W maintenance for the request and follow up of maintenance interventions;
• administration of user accounts;
• support to S/W development and maintenance in relation to the utilization of system resources;
• implementation and maintenance of scripts and/or procedures where applicable for the automated and / or controlled execution of the above activities, generation or update of technical documentation in relation to system upgrades;
• provision of stand-by/on-call support;
• provision of support, as required, to critical operations.

As an essential part of the tasks above, the successful candidate should generate and maintain documentation. This may comprise writing and reviewing requirement and design specifications, change proposals, preparing documents supporting procurements, reviewing data packages belonging to technical inspections and reviews, writing and reviewing IT architecture and design, writing design evaluation reports, writing / reviewing reports, test reports and overall status reports.

Successful Candidate

In addition to having a university degree (or equivalent), the successful candidate will bring at least 5 years of experience in assessing and administrating computer systems and  will be very experienced in IT system design. The experience shall have been made in an operational or production environment, driven by high availability requirements.

Additionally, the successful candidate MUST bring proven knowledge and hands-on experience with the following:

• extensive experience in the administration and troubleshooting of distributed systems;
• excellent knowledge and a significant work experience of the Solaris and Linux operating systems (Redhat, SLES);
• good experience in the installation and administration of Oracle Databases;
• good IT system design skills;
• good understanding of incident and problem management;
• technical documentation skills;
• experience in an operational or production environment, characterized by custom applications in addition to standard software, running both on the client and server side, and by high availability requirements.

Moreover, the successful candidate should be familiar, to the extent required by the performance of the above tasks, with as many as possible of the following skills and system software environments:

• TCP/IP internetworking and the related network protocols and applications, e.g. NIS, NFS, DNS, SNMP, FTP;
• high availability software like Sun Cluster, Veritas Cluster or any other;
• administration and installation of Oracle Databases;
• experience in virtualization solutions, e.g. VMWare.

Additionally, experience in the installation, administration and troubleshooting on some of the following shall be considered as an advantage:

• IBM computers running AIX;
• RAID arrays (EMC);
• SAN Fabrics (Brocade);
• Backup and recovery systems;
• Knowledge of Windows operating systems.

It is also desirable if the successful candidate is able to carry out basic hardware support like installing interface cards or physically setting up networks. The variety of the tasks and the scope of the systems to be supported require a high degree of autonomy and good analytical skills. Because of the special support role good communications skills and stress resistance are essential for the job.

The working language for the position is English and therefore you must be able to work effectively in this language.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

About The Company

Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.