Audio Visual Support Engineer

Package Description

Full details on application - Relocation assistance provided, if applicable.

Please note that this position is also open to freelancers (independent contractors).

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

Main Responsibilities

The Audiovisual & Communication Operator provides technical oversight at meetings requiring special follow-up depending on the requests, the quality or the number of participants (press briefings and major meetings and / or conferences).

The team of Operators provide first-level technical support for audio-visual and computer equipment.

Key purpose:

• On-site support: ensure the technical coordination of the speeches and the interventions of the participants in the room (speeches, presentations, projections, videoconferences.), check the good quality of diffusion of the interpretation, manage the sound system;
• Manage from the opsroom the lighting and extinguishing of technical equipment in all the conference rooms of the building, ensure technical support of the meetings and the recording of the debates (audio and / or video);
• Daily maintenance of the audiovisual equipment of the simultaneous interpretation facilities and computer facilities of the conference rooms;
• Detect and remove (as far as possible) technical malfunctions, this always in close collaboration with the technicians of the general management;
• Provide first-level technical support for audiovisual and computer equipment for conference rooms managed by the department;

Successful Candidate

The Ideal Candidate

Essential Technical and Professional skills

• The  maintenance  technicians  must  be  fluent  in English with the addition of French language preferable but not essential.
• Broad knowledge  of  audio-visual  and conference equipment;
• Experience in multimedia technology would be an asset;
• Experience in an international/multicultural environment;
• Excellent communication and interpersonal skills – Experience of working in a customer facing environment.
• Punctual, dynamic and flexible;
• Team player;
• Problem solver.

Work Environment/Conditions:

The operator will join the ranks of the conference management team of the unit. She / he will have to respect the variable schedules of the conferences which begin sometimes before and often after the normal office hours.

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

About The Company

Serco’s heritage over the last 40 years has placed us in the Top 50 Services for Governments Companies.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.